Simply send us an email. Tell us if you need us to preserve Photographs, Negatives, Slides, or Home Movies. Tell us how many Photographs, Slides, or Negatives, or the length of the Home Movie to be worked on. If it is a Home Movie, tell us what format the movie is (VHS, SVHS, 8mm, etc..), and the approximate Time index on the tape the segments you want start and stop (i.e. Starts at 30minutes into the tape, ends at 1hour 45minutes, etc...). If there are multiple segments to be worked with, please list the start and end times of each (an editing fee will be automatically applied to orders with multiple tapes or multiple segments). If there are multiple tapes, please let us know, and make sure you have some identifier on you tapes so that we can recognize each tape. Please tell us what type of film, or the sizes of photographs, and what work is needed. Also, please let us know your preferred shipping and return shipping methods. If you are in Pittsfield, Lennox, Lee, Cheshire, Richmond, Great Barrington we can arrange a drop off or a pick up of materials (for a modest fee). Please include a daytime Phone Number, your Mailing address, and a valid return Email for us to contact you at. Lastly, please tell us your preferred format for final output of any movies and media, and if you also prefer Digital Delivery or output to CD, DVD, os USB stick.
Once we receive all of this information, we will email you a price quote, and payment instructions. We will confer with you about any concerns or needs of your project. In order for us to convert your Home Movies, we need the tapes, it is important that if you mail your tapes you send them registered mail, signature required at delivery, and you might even wish to insure them. It is important that you have the parcel sealed at the Shipping Office, and marked as Magnetic Media (please, use the Magnetic Media mailing envelopes, they are shielded against static). We can not be responsible for lost, damaged, or mishandled tapes. In fact, if you live near by, we would prefer to arrange for you to drop of any materials or have us pick them up. All tapes and materials provided are returned with the completion of the job.